I have been working in the call center industry for more than 3 years now and I have to say that I have learned so much and is thankful for this experience. It allowed me to open my eyes to new possibilities and ideas that is all related to work and everything that revolves around it.
I’m learning much but sad to say,I’m not earning much. For the last 3 years that I’ve been trying to meet company goals and closing the job openings for our delivery center, I am definitely underpaid. The last increase that I got was 2008 when I got promoted for the Sourcing Coordinator role and it didn’t even reach the expected increase.
My work load doubled by 2009 and sad to say, there has been no good news for such an increase only until last week when we received a communication about the increase and re-allignment of the pay ranges from all levels to all sites.
The first time I read it in my inbox gave me a sly smile. I was thinking – THIS IS IT! Getting news like this boosts the team’s morale especially that many of our colleagues have chosen to venture out from where we are.
My main concern right now is whether we get an increase or not other than the rice subsidy and all. Four days after the released communication and no advise was given or discussions whatsoever. It breaks my heart to learn that the other departments are signing their changed forms for the increase and we’re still waiting for that fateful advise.
I know this may sound bad to some of you who are reading this particular entry but I’m sorry if I sounded like a man deprived of his basic right. I am thankful for my job but I’m beginning to wander away on the idea that my work here in the company is a right choice to be financially stable. And as many of you would know, I don’t hold grudges but this time, I think I am much disappointed that I’m giving one lenthy blog post about my issues with pay and everything related to IT!